We do not accept returns or refunds, as each Punchakshri piece is made to order with utmost care and precision.

Yes, exchanges are accepted only if there is a valid reason (such as damage or incorrect product) and proper unboxing video proof is provided at the time of delivery.

No, we currently do not offer COD. All orders must be prepaid through our secure online payment options.

Absolutely! We offer free customization on all orders, as every Punchakshri outfit is made to order, tailored to your size and preferences.

Our standard size range is XS to XXXL, and we also provide custom sizing at no extra cost.

Since each piece is handcrafted after your order is placed, please allow 10–14 working days for dispatch.

You can reach us through our official Instagram handle @punchakshri or email us at info.punchakshri@gmail.com. We’re happy to assist!

Yes, this kurta is made from soft, breathable cotton fabric, making it perfect for everyday use — whether for casual outings or office wear.

Hand wash the kurta in cold water using a mild detergent. If you prefer machine wash, use a gentle cycle and avoid drying it in direct sunlight to maintain the fabric’s color and texture for a long time.